Dee’s Hair, Beauty & Bridal Salon

Shani I visited Dee's Salon Colombo 07 for the first time today for a hair rebonding plus keratin treatment. I've been offered service by Ms.Shani. To be frank, I'm highly satisfied with the customer service that she extended with utmost care. I'll definitely visit them again for my hair and beauty concerns. Hope they'll keep-up the good work.

i visited this salon second time for a keratin treatment, and i'm extremely happy will the results. the staff were very professional, friendly and attentive to what i want. specially Mr.kashmika, my treatment done by his.after treatment left my hair smooth , shiny and easy to manage.I really appreciates Mr kashmika how well explained the process and aftercare. definitely one of the best experience i've had at a dees and hair beauty saloon colombo 7. i'll be coming back be sure.

Had a wonderful experience with Ms. Thilini! She did my nails and pedicure so smoothly and professionally. She paid great attention to detail and made sure everything was perfect. The whole session was relaxing, and I’m really happy with the results. Highly recommend her!

I am extremely disappointed with the service I received today at Dee's Salon.(colombo 07) My hair appointment was scheduled for 5:00 PM. Due to unexpected traffic congestion, we arrived at approximately 5:25 PM. Upon arrival, the two ladies at the reception informed us that the haircut could no longer be accommodated as the appointment time had passed.What was particularly disappointing was that the hairstylist himself had no issue providing the service and was willing to proceed. However, the reception staff strongly opposed it. Since we genuinely needed the haircut and had come all the way there, we repeatedly requested them to assist us.Eventually, a female staff member agreed to cut the hair but informed us that she would not be able to complete the styling. Despite receiving only part of the service, we were charged the full amount of LKR 5,000. Having no alternative at that moment, we reluctantly accepted the situation.I have been a loyal customer of Dees Colombo 07 since 2020. Over the years, I have consistently trusted Dee's for my haircuts, previously receiving services from Bawantha and currently from Kasun. Their professionalism and service quality have always been excellent, which is why today's experience was so shocking and disappointing.Unfortunately, the attitude displayed by the reception staff today showed a complete lack of customer care, empathy, and appreciation for long-standing customers. After being a loyal client for several years, I expected a far more considerate and professional approach. This experience has left me deeply disappointed and saddened. What was once a salon I trusted and recommended to others has now lost my confidence entirely. Unless significant improvements are made to customer service standards, I do not see myself returning to any Dees Salon branch in the future. I hope management will take this feedback seriously and ensure that no other loyal customer is made to feel as unwelcome and undervalued as I did today.

I had a wonderful experience at Dee’s Hair & Beauty Salon for my keratin treatment. Akila did an amazing job and was very professional, knowledgeable, and attentive throughout the entire process. He took the time to assess my hair and explain everything clearly, making me feel confident and comfortable. My hair feels incredibly smooth, soft, and much more manageable, with a noticeable reduction in frizz. I’m very happy with the results and the overall service. The salon was welcoming, clean, and relaxing. Thank you, Akila, for the excellent work. I highly recommend Dee’s Hair & Beauty Salon and will definitely be returning! 😊