Hasanka Sumanasekara
a month ago
This was my first visit to Salon Anoma, located at Karagampitiya Junction. The men's haircut section is located on the first floor. The salon is fully air-conditioned, clean and comfortable. There are over six barbers working, and I didn't have to wait as a barber was available immediately. The haircut itself was good, and I was satisfied with the service. However, after finishing my haircut, the barber asked if I wanted to trim my beard. I said yes, but then he informed me that he already had an appointment at 10:00 AM and had asked for a referral to another barber to trim my beard instead. I was expecting the same barber who cut my hair to complete the service, so I politely declined. It felt a bit unprofessional to offer an additional service and it was not possible to provide it due to the later scheduling. Overall, the salon has a nice environment and good facilities, but I hope they improve their appointment management and customer service to provide a smoother experience.