Chathuni Tennakoon
4 months ago
I recently had a mani and pedi service at Raquel’s – Nugegoda. It was a lastminute appointment and I truly appreciated how easy it was to get in touch with them. Unlike other salons I had contacted earlier, there were no delays or unanswered messages, which made the whole booking process very smooth. I’m glad I chose Raquel’s. My nail technician, Madu, did a fantastic job. I tried a few colors before deciding on the final one and she was very patient, helpful and professional throughout without any sign of annoyance. The rest of the staff were also very friendly and welcoming. They even offered coffee with a delicious cookie, which was a lovely touch. I also noticed they surprised another customer with a birthday celebration, which really shows how they go beyond just providing a service. Overall, a very pleasant experience with great service and a warm atmosphere. Highly recommended!