Spa Ceylon Nawala Boutique & Spa

The massage was absolutely fabulous! We chose the 90-minute head, shoulder, and foot massage, and it was pure bliss. Stephanie and the other staff member were incredibly skilled and attentive. At the end of the session, they served herbal tea, achcharu, and provided a refreshing face towel, which was a lovely touch. I highly recommend this to anyone looking for a relaxing experience. The pricing is fantastic too!

I had the Royal Body Ritual with Full Body Scrub at Spa Ceylon Nawala two days ago. The experience was very pleasant overall. The ambiance was relaxing, and the staff were professional and courteous. I usually go for a massage every 2–3 months, and Spa Ceylon has been one of my preferred places that I chose most of the time. However, during my most recent visit, I noticed that the prices have increased yet again. The treatment was relaxing and well-executed, but it did not feel significantly different from other quality massages I’ve had. At around LKR 23,000, I personally no longer feel that the experience justifies the current price. One small area for improvement is the shower facilities. The hot water took some time to warm up, and the water pressure was quite low. Because I had to shower mid-treatment after the body scrub and before continuing with the massage, it ended up significantly eating into my actual treatment time because I had to spend extra time waiting for the water to heat up, and the low water pressure added to the delay, which further interrupted the flow of the experience. Overall, while the treatment itself was still good and relaxing, the repeated price increases without any real enhancement or added experience make it harder to see it as value for money anymore.

I really wanted to support this local brand, but this was a disappointing experience. I purchased the aluminum-free organic deodorant. While the initial fragrance is lovely, it fades within an hour. The wet formula doesn't just fail at odor control – it actively makes it worse. Worse than the performance issue: the formula chemically melted the red paint OFF its own bottle. There is now red paint residue stuck to the cap. For a brand that markets itself as "natural" and "premium," this is completely unacceptable and honestly unheard of in cosmetics. I tried to leave this feedback on your official website to give you a chance to address it, but my 1-star review was removed – twice. That is why your site only shows 4–5 stars. Genuinely disappointed. Would not repurchase.

I visited the boutique to get a gift pack last afternoon and this charming salesman (Abhinath or something similar was on his name tag) came forward & helped to curate a customized pack. He was very keen to assist & very professional in the way he handled all my requests. He perfectly understood my budget, type of gift etc., within a very short time frame. I also had to mention this pleasant lady Nethmi who took care me towards the end for me to make the payment. Overall experience was absolutely great whenever I visited Nawala branch in comparison to Rajagiriya boutique. Helpful and happy staff delivery great service.

We visited this store on the morning of 28/Dec/2025 (Sunday), and the experience was far from welcoming from the security guard at the entrance to the staff inside. The security guard was very grumpy and literally stared at us as if we were walking into his own house. Inside, the staff at the counter seemed more interested in talking among themselves and helping one customer in the counter than paying attention to us on the floor. We were looking for a specific product, and even though the staff clearly saw that we needed help, no one approached us. (but walking pass us etc) In the end, we simply walked out and went to your Kohuwala outlet instead, which was fantastic. The staff there were absolutely helpful and attentive. Maybe consider sending some of the Nawala branch staff to the Kohuwala outlet for training.